Frequently Asked Questions

  • Yes, we accept insurance. It is the client’s responsibility to verify their insurance benefits, including copays, deductibles, and coverage details. All payments are due at the time of service. If you have questions about your coverage, we’re happy to assist you in understanding your options.

    We currently accept the following insurance providers:

    • Blue Cross Blue Shield

    • Aetna

    • Medcost

    • United Healthcare

    • Cigna

    • Tricare

    • Humana

  • Yes, we accept Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) as payment for services.

  • Our rates are:

    • Initial Intake Session: $180

    • Outpatient Therapy Sessions: $150 per session

  • Yes, we accept Medicare and Medicaid.

    Medicare & Medicaid Plans:

    • Healthy Blue

    • Wellcare

    • Carolina Complete

    • AmeriHealth Caritas

    • United Healthcare Community Plan

    NC Medicaid Managed Care & Behavioral Health Plans:

    • Trillium

    • Vaya

    • Partners

    **Don’t see your provider listed? Contact us at (336) 542-2884 to verify your coverage.

Insurance & Payment 
Scheduling & Appointments

  • You can schedule an appointment through our online booking platform, where you’ll select your location, therapist, and session time. If you need assistance, feel free to contact our office.

  • We require a 48-hour notice for cancellations to avoid a $100 late cancellation fee. To cancel or reschedule, please call our office at (336) 542-2884 as soon as possible.

  • The length of therapy depends on your personal goals and needs. Some clients benefit from short-term therapy, while others find long-term support helpful. Your therapist will work with you to develop a treatment plan that’s right for you.

Virtual & Telehealth Services

  • Yes! We provide secure telehealth therapy sessions for individuals, couples, and families. Virtual therapy allows you to receive professional support from the comfort of your home.

  • Virtual counseling is a great option for individuals with busy schedules, transportation challenges, or those who feel more comfortable at home. If you’re unsure, we can discuss whether telehealth is the best fit for you during your consultation.

General Questions

  • We provide therapy for children (ages 5+), teens, and adults. Our clinicians specialize in supporting individuals across different life stages.

  • We offer individual therapy, couples and family counseling, telehealth sessions, school-based therapy, and corporate wellness programs.

  • Yes, we offer psychiatry and medication management services for clients who may benefit from medication as part of their treatment plan.

Didn’t find what you were looking for?
Contact us at (336) 542-2884 or send us a message and we’ll be happy to help!